AI Call Center for Small Business

Traditional call centers are built for enterprises — long contracts, per-minute billing, and agents who do not know your local market or services.

TalkLuna delivers small-business call center outcomes with AI: every call answered, every lead captured, every urgent caller routed — across Canada and the United States, without a room full of agents.

Small Business Call Center

Easy setup

Get started in minutes with a simple setup that lets you focus on running your business. No complicated systems or tech headaches. Your service is ready to go as soon as you are.

No contracts

SMB-friendly plans with a 7-day free trial. Cancel anytime — no call center lock-ins or minimum seat requirements.

Transcripts included

Every call recorded and transcribed. Review conversations, train your team, and improve service quality from real data.

Why Traditional Call Centers Do Not Fit SMBs

You need coverage and consistency, not a 50-seat offshore operation with scripts that do not match your business.

Enterprise pricing

Traditional call centers charge per minute with long contracts — pricing built for Fortune 500 budgets, not local SMBs.

Generic agent scripts

Offshore agents read generic scripts that frustrate callers who need local, business-specific answers.

Busy signals at scale

When campaigns drive volume, live call centers queue callers or send them to voicemail — losing leads you paid to acquire.

Meet Luna — your AI-powered call center for small business. Unlimited concurrent calls, full transcripts, and North American coverage without agent overhead.

A Smarter Call Center Alternative for SMBs

24/7 Call Answering

With Luna as your AI call center agent, your business stays reachable nights, weekends, and holidays — without after-hours surcharges common with live answering services across Canada and the U.S.

  • Never miss leads while you are on-site or in meetings
  • Stay professional after hours in every North American time zone
  • Reduce voicemail abandonment on high-intent calls

Your business does not stop at 5 p.m. — neither should your front desk.

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24/7 Call Answering

Custom Trained on Your Business

Train Luna on your Google Business profile, website, services, pricing FAQs, and booking rules so every caller gets accurate, on-brand answers — not a generic script.

  • Personalized greetings and message-taking flows
  • Business-specific answers to common questions
  • Consistent tone on every call

Luna speaks your language — because she learned it from you.

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Custom Trained on Your Business

Smart Call Filtering

Stop spam and low-intent calls from interrupting your day. Luna filters robocalls and surfaces genuine inquiries so you focus on conversations that matter.

  • Automatic spam and robocall detection
  • Priority alerts for urgent callers
  • Cleaner call inbox for your team

Pick up the calls that matter — skip the ones that do not.

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Smart Call Filtering

Lead Capture & Appointment Booking

Turn more calls into booked jobs. Luna captures contact details, qualifies intent, and sends booking links via SMS so callers convert without phone tag.

  • Instant SMS and email summaries after each call
  • Booking and reservation links sent during the call
  • Higher conversion from ads and local search

More calls, more conversions — Luna captures it, you close it.

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Lead Capture & Appointment Booking

CRM & Workflow Integrations

Luna syncs call data into the tools your team already uses — including Follow Up Boss and Make — so leads and follow-ups stay in your existing workflow.

  • Sync leads to your CRM automatically
  • Connect to 1,000+ apps via Make and Zapier-style workflows
  • Unified inbox for calls, texts, and transcripts

Every call logged where your team already works.

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CRM & Workflow Integrations

Intelligent Human-Like AI

Luna delivers consistent, professional caller experiences at a fraction of live-agent cost — 10x better than rigid IVR menus that frustrate customers.

  • Natural voice conversations — not press-1 phone trees
  • Never forgets your script or has a bad day
  • Improves with your FAQs and business updates

Enterprise-quality conversations at small-business pricing.

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Intelligent Human-Like AI

Unlimited Concurrent Calls

When volume spikes, Luna handles every caller simultaneously — no busy signals, no queue, no missed opportunities during campaigns or peak season.

  • 10 parallel calls on Lite and Pro; 20 on Max
  • Critical during marketing campaigns and seasonal rushes
  • Scales instantly without hiring temporary staff

Peak demand handled — without peak staffing costs.

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Unlimited Concurrent Calls

Luna Has Even More to Offer

Custom Greeting

Make every caller feel valued with greetings tailored to your business. Set the right tone from the first hello.

Smart Message Taking

Define the questions Luna asks so you capture complete details: service type, urgency, location, and callback preferences.

Spam Filtering

Automatic robocall and spam detection keeps your line clear so your team focuses on real customers.

Smooth Call Transfers

Warm-transfer urgent callers to the right person with context. No awkward pauses or repeated explanations.

Multi-Language Support

English, French, and 32+ languages. Ideal for bilingual Canadian markets and diverse U.S. metros.

Instant Email & SMS Notifications

Real-time summaries after every call so you know who called and what they need without watching the phone.

Booking Link via SMS

Luna can text booking or reservation links during the call so callers confirm appointments without hold music.

Call Recordings & Transcripts

Full recordings and transcripts in your inbox. Review conversations, settle disputes, and improve service quality.

Experience the TalkLuna Difference

You do not need a call center floor to deliver call center results. TalkLuna answers every inbound call simultaneously, captures structured lead data, and routes urgent callers to your team.

Built in Canada, serving businesses across Canada and the U.S. — with transparent plans from $49/month.

Replace call center complexity with TalkLuna AI. Start your free trial.

Start risk-free: 7-day trial with all features

How It Works in 4 Simple Steps

STEP 1

Train Luna on your business

Use your Google Business profile, website address, or basic business details, such as your company name, industry, and services, to quickly set up Luna, your AI answering service.

STEP 2

Confirm Luna has things right

Luna will be trained on your business details for accurate, professional interactions. Customize responses, set questions for message-taking, and define how calls are handled.

STEP 3

Forward your calls to TalkLuna

There is no need to change your existing business number. Simply forward your calls to TalkLuna and keep using the number your customers know.

STEP 4

Luna answers and takes messages

When a call comes in, Luna answers questions, captures leads, and takes a message according to your needs. You are notified by email and text, with recordings and transcripts saved in your inbox.

7-Day Free Trial on Every Plan

Pricing That Pays for Itself

Luna recovers an average of $26,000/year in missed-call revenue. Pick the plan that fits your call volume.

Luna Lite

For solopreneurs & micro-businesses

$49/mo
110 minincluded · $0.45/min overage
  • Custom business greeting & questions
  • Instant SMS & email notifications
  • 10 parallel calls
  • Email support
  • Call forwarding to staff
  • Booking link via SMS
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Most Popular

Luna Pro

For growing teams that need more

$99/mo
250 minincluded · $0.40/min overage
  • Everything in Lite, plus:
  • 2 Way SMS
  • Call forwarding to staff or departments
  • Booking / reservation link via SMS
  • 10 parallel calls
  • Live video onboarding call
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Luna Max

For high-volume & multi-location

$299/mo
1300 minincluded · $0.25/min overage
  • Everything in Pro, plus:
  • 2 Way SMS
  • 20 parallel calls
  • Priority support
  • Outbound Agent
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No contractsNo setup feesCancel anytimeWorks with your existing phone

MLS listings. TalkLuna's AI agent can access MLS data, an industry-first for voice agents, with support for major realtor boards across the United States and Canada. Coverage depends on your MLS.

Google
5.0on Google

What Our Customers Are Saying...

It has saved our team a significant amount of time by reducing the need to constantly go through voicemails, and the automatic transcription of contact information helps eliminate confusion and missed details.
Neil Hasicic

Neil Hasicic

Technology and Client Relations Manager, A.R Brokers

Join the growing list of companies who count on TalkLuna to handle their calls

From startups to growing teams across Canada and the United States, businesses trust TalkLuna to improve communication and deliver excellent customer service.

Sure Group
Hometown Media Group
Renter Casa
eXp Realty
Berkshire Hathaway HomeServices
Keller Williams Realty Group
Champs F.E.C.
Aldrin Raphael - AR Business Brokers
Sure Group
Hometown Media Group
Renter Casa
eXp Realty
Berkshire Hathaway HomeServices
Keller Williams Realty Group
Champs F.E.C.
Aldrin Raphael - AR Business Brokers

Frequently Asked Questions

From solo entrepreneurs and independent contractors to growing startups and larger companies, professionals across a wide range of industries trust TalkLuna to handle calls with professionalism and efficiency.

TalkLuna answers every call.

Start risk-free: 7-day trial with all features